Effectively measure track and manage your application management services environment, and set a path of improvement in the most cost effective way.
Our application management services (AMS) process helps you take control of your IT application assets. We support, maintain and enhance applications, resulting in decreased costs, increased productivity and streamlined operations.
We provide complete transparency and a mechanism to drive continuous improvement ensuring cost savings do not stop once the initial implementation has been completed.
We uniquely deliver value through a holistic approach based on best practices, continuous improvement, and metrics-based decisions. Our AMS offering includes SMART Methodology™, SMART Tools™, curriculum and certification – along with best practices and guidelines and the processes which need to be implemented. Our services encompass incident and problem management, enhancement management, change management, release management, transition management, and governance.