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Sierra Systems is set to network with the community of ServiceNow customers, experts, and partners. Knowledge 2019 is where to learn about delivering modern digital workflows that unlock productivity and transform the employee and customer experience.

Get inspired and join world‑class companies as they share proven ideas and best practices on replacing old, fragmented processes with smarter and simpler ways of working. Get educated and meet technical experts and business leaders through hands‑on training and breakout sessions that can help you design, create, and implement powerful digital workflows across your organization.


Mike Ward
ServiceNow Solution Architect

Mike is a ServiceNow solution architect with over 10 years of experience in provincial government in various roles, specializing in IT Service Management and ServiceNow.