Collaborate Canada (Vancouver)
September 25, 2019
Throughout the month of September, the Collaborate Canada event will descend on 3 major Canadian cities bringing you an exceptional opportunity to build professional relationships and fuel your Microsoft Dynamics product knowledge. Whether you are a Microsoft Dynamics 365, AX, CRM, GP or BC/NAV customer or partner, these one-day events will feature a keynote presentation from Microsoft and a variety of educational sessions led by product experts sure to push your product knowledge to the next level.
Collaborate Canada is making a stop in Vancouver on September 25, 2019. Attend this 1-day local event for an opportunity to fuel your Microsoft Business Applications product knowledge and customize your learning experience with over 35 sessions featuring content for D365 F&O/AX, D365 CE/CRM, and Power Platform (Power BI, PowerApps, Flow). Event highlights include engaging networking opportunities to create lasting relationships by networking and collaborating with Dynamics users, MVPs, and industry experts, and exceptional educational functional and technical content.
Sierra Systems, an NTT DATA Company is proud to sponsor this event.
Layale Khalifeh: Regression Testing using RSAT for Dynamics 365 FO Monthly Updates
This session will provide an overview of Microsoft’s OneVersion service updates as well as a walkthrough of the Regression Suite Automation Tool (RSAT) . The Regression Suite Automation Tool significantly reduces the time and cost of user acceptance testing that is required before applying any custom code or Microsoft update to your Dynamics 365FO production environment.
Peter Nagy: User Showcase Dynamics AX 2012 to D365FO Upgrade and Business Process Re-design
This session will showcase the upgrade process from Dynamics AX 2012 to Dynamics 365 FO at an active manufacturing client. The showcase will focus on the upgrade process, data transformation, data migration, change management, and complex re-customizations.
Mathias Schleweis: Dynamics 365 Customer Engagement Connected Field Services
Live demonstration of Dynamics 365 CE Field Services, from receiving and analyzing IOT device alerts, resource scheduling and routing, to receiving and completing a work order on the Field Service mobile app. Overview of Field Service functionality and configuration.
Ali Sharifi: Overview of intelligent Customer Service with Dynamics 365 CE
In this session we will go through Dynamics 365 CE customer service new functional features and capabilities and will show how it can transform traditional customer service departments by enabling personalized self-service features. We will demonstrate how companies can empower agents to stay agile and earn loyalty from the customers by providing full omni-channel engagement which will translate into lower operational costs, faster resolution times, fewer escalations, and quicker onboarding, while improving more personalized and effective experiences.