Our expertise ensures technology is met with a measured commitment to customer satisfaction. See how our successfully executed projects are delivering incremental value for our clients. Read the complete success stories of our featured clients below, or explore each of the services and solutions we offer.

Webinars

Click here to watch our series of webinars and learn more about real client challenges, Sierra Systems’ experience, expertise, and solutions utilized to overcome them.

Featured Success Stories

White Papers

Management Consulting

  • Effective Change Management

    White Paper - Effective Change Management

    Many C-level executives approach Change Management as a line item in a project budget. Experience has shown that executives cannot pass off Change Management so lightly and expect to achieve the benefits promised. And increasingly, those who do are held accountable when large-scale projects fall behind schedule, or fail to deliver promised benefits and ROI.

    What you will learn:

    • Skills to make change management a culture that delivers project benefits and a return on investment
    • The five key attributes of effective change management leadership
    • Critical factors that leaders must master to ensure return on investment

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  • Advancing Inter-Jurisdictional Collaboration

    White Paper – Advancing Inter-Jurisdictional Collaboration

    Collaboration is a strong theme at the political level – commonly expressed as “seeking the best expenditure of the single taxpayers’ dollars or “efficiencies of not re-inventing the wheel”. Some collaborative superstructures exist, all committed to sponsoring strong shared projects. However, some struggle to move up the value chain beyond information exchange and best practice sharing to real collaboration on joint initiatives that may transform management and service delivery.

    The challenge is how to actually operationalize collaboration in action around a defined project and initiative with appropriate roles, responsibilities, accountabilities and commitments to work plans and resourcing.

     

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  • Identity Management in the Public Sector

    White Paper – Identity Information Management in the Public Sector

    The appropriate management of identity information lays at the foundation of trust upon which citizens and businesses are served by their governments. Government programs rely on identity information to authorize participation in programs and services by citizens and businesses on one side of the transaction, and by service providers on the other side. With amplified demand for tighter controls to protect personal privacy combined with the imperatives to share information among government agencies, governments need to find an integrated and secure way to manage identity information.

    What you will learn:

    • Current challenges around identity management
    • Involved risks in not developing a consistent identity management strategy
    • Key governance, policy and cross-government approaches for a successful implementation of effective identity information solutions
    • A framework to navigate from an ineffective and risky state to a more desired future state in which the management of identity information is brought under cross-organizational control

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  • IM-IT Governance in Complex Enterprises

    White Paper – Getting IM-IT Governance Right in Complex Enterprises

    Information Management / Information Technology (IM/IT) is increasingly cited as a critical and transformative business tool and strategic differentiator by organization leaders. In progressive organizations, the IM/IT assets have become as important as other critical enabling assets – such as people and financing. For its critical human and financial assets, management teams know that organizational success depends on the adoption of tight enterprise-wide governance controls at the leadership level.

    IM/IT governance often becomes the captive of technology managers and, in turn, is sidelined by executive teams not conversant with IM/IT terminology. This often leads to a lack of consistency across the organization and no common understanding or appropriate allocation of IM/IT accountabilities and priorities.

    Given this reality, many organizations struggle with determining the most effective cross-enterprise IM/IT governance model to implement. Without such a framework, enterprise IM/IT cannot be brought within an environment of control across the organization – leaving roles and authorities ambiguous, management ineffectual and most seriously, depriving the organization of a cohesive and coherent view of all IM/IT investments and associated priorities.

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  • Three Steps To Enterprise Performance

    White Paper – Three Steps To Enterprise Performance

    Leaders are frequently being asked for increased enterprise performance amid a spider’s nest of legacy applications and infrastructure that has often become increasingly costly to maintain and difficult to adapt; they are managing multiple and often disconnected projects that can’t be clearly tied to a business need or benefit.

    In addition, their workforce is being repeatedly tasked with more and more change while they are asked on an almost weekly basis to make key decisions to address the rapidly changing business needs of a complex and dynamic enterprise.

    This paper provides three steps to enable enterprise performance through the integrated application of three industry best practices. For each discipline, four action-oriented components are outlined that directly support rapid sense making, effective decision making and efficient implementation.

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  • Managing the Transformational Tidal Wave

Systems Integration

  • Data Discovery vs Enterprise BI

    White Paper – Data Discovery vs Enterprise Business Intelligence

    Over the past several years a new category of Business Intelligence (BI) tools has appeared in the BI marketplace under the heading of data discovery (also known as visual analytics). Data discovery tools offer highly interactive and graphical user interfaces built on in-memory architectures to address business users need for ease-of-use. It allows business users to analyze unstructured data sets, get answers quickly, and not have to rely on IT to build new business subject areas in the enterprise BI solution.

    The traditional Enterprise BI solutions tend to be highly governed, based on a centralized data warehouse with corporate reports and dashboards made available across the organization. While analytical capabilities are included, they are typically not fully embraced by all business users due steep learning curves, time constraints and limited self-serve capabilities.

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  • Three Steps To Enterprise Performance

    White Paper – Three Steps To Enterprise Performance

    Leaders are frequently being asked for increased enterprise performance amid a spider’s nest of legacy applications and infrastructure that has often become increasingly costly to maintain and difficult to adapt; they are managing multiple and often disconnected projects that can’t be clearly tied to a business need or benefit.

    In addition, their workforce is being repeatedly tasked with more and more change while they are asked on an almost weekly basis to make key decisions to address the rapidly changing business needs of a complex and dynamic enterprise.

    This paper provides three steps to enable enterprise performance through the integrated application of three industry best practices. For each discipline, four action-oriented components are outlined that directly support rapid sense making, effective decision making and efficient implementation.

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Application Management Services

  • 5 Strategies to Effective AMS

    White Paper - 5 Strategies to Effective AMS

    In the last decade, CIO priorities have shifted considerably; from technological issues of scalability, security and accessibility, to business-driven issues of alignment with strategic contributions to the business. Issues of globalization and the constant demand to maximize the return on investment equates to today’s CIO literally being asked to do more with less.

    What you will learn:

    • Understand the similarities and differences between Application Support (AS) and Application Development (AD)
    • How to instill a deep seated culture around continuous improvement
    • Breakdown your IT applications into a series of black boxes
    • How to manage your applications as corporate assets
    • Why you should develop or adopt an assessment strategy

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  • Get SMART Fast

    White Paper - Get SMART Fast

    The concern facing most IT leaders in a slowing economy is how to achieve savings fast. There is more pressure than ever to not only produce results but to achieve them in shorter time frames. IT leaders are not in a position to embark on programs that will see return two years out - they need results within one year, or less. While speed is a key factor, improvements need to be made without causing large-scale business disruption or compromising the security of their data.

    What you will learn:

    • Identify, target and track AMS benefit opportunities
    • Flexible delivery models that help you get there faster
    • How to move fast along the path to best practices

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  • 7 Essential Steps To Accelerate ITIL

    White Paper - 7 Essential Steps To Accelerate ITIL

    Learn the seven essential steps or best practices to accelerate the deployment of Information Technology Infrastructure Library (ITIL®) processes, and payback from ITIL investments, in supporting and maintaining enterprise applications. For most companies, these best practices should decrease the time to payback and identify additional areas of financial return.

     

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  • Separating AMS and ADS

    White Paper - Separating AMS and ADS

    If you manage an application portfolio today, you know the challenges: Tighter IT budgets, rising Application Management Services (AMS) costs, meaningful performance improvement targets, mixed technology portfolio and balancing business requirements with supporting the existing application portfolio. Effective AMS practices can provide companies with measurable cost savings, improved productivity and maturity levels, data driven metrics and decisions, elevated IT service quality and a repeatable best practice approach.

    Understanding the similarities and differences between application support and application development, and treating them as separate and distinct disciplines is critical for long-term organizational effectiveness.

     

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Solution Briefs

Industry White Papers and Solution Briefs

Health

  • Health Industry Focus and Expertise
  • Clinical Information Systems
  • Consumer Health
  • Electronic Health Records
  • Enterprise Health Registries
  • Primary Care
  • Public Health Surveillance
  • Integration Centre of Excellence in Healthcare

    White Paper - The Case for an Integration Centre of Excellence in Healthcare

    In a desire to move to a more integrated environment, healthcare organizations take on costly initiatives to implement highly capable integration platforms. Too often these technical initiatives do not deliver the desired benefits of simplifying the integration complexity that organizations face. Where those investments have paid off it is most often because the organizations involved understand that integration is not, at its heart, a technical problem but a business approach demanding the associated governance, focus, discipline, standards and support of any organizational group.

    What you will learn:

    • Processes and structure needed to ensure integration initiatives can be implemented
    • Identify historical issues surrounding typical integration initiatives and the components proposed to ensure that these issues do not arise
    • A proposed organizational structure and suggestions on the governance for components

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Energy and Utilities

  • Application Portfolio Assessment
  • A CEO’s Guide to Forest AX

    White Paper - A CEO’s Guide to Forest AX

    Industry consolidation and a shift in market dynamics is putting pressure on the forest products industry to remain globally competitive. Creating real competitive advantage requires a change in perspective. You can achieve even greater success with a business information management platform specific to the forest products industry.

    What you will learn:

    • How accelerated access to information provides the foundation for informed decisions, which in turn affect overall business success
    • The necessary process improvements which can transform your organization into an industry leader
    • The role of Information Technology in creating competitiveness

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Commercial

  • User Experience
  • Lumber AX
  • Co-Sourcing Strategies
  • Application Management
  • Portfolio Optimization
  • Application Portfolio Assessment
  • A CEO’s Guide to Forest AX

    White Paper - A CEO’s Guide to Forest AX

    Industry consolidation and a shift in market dynamics is putting pressure on the forest products industry to remain globally competitive. Creating real competitive advantage requires a change in perspective. You can achieve even greater success with a business information management platform specific to the forest products industry.

    What you will learn:

    • How accelerated access to information provides the foundation for informed decisions, which in turn affect overall business success
    • The necessary process improvements which can transform your organization into an industry leader
    • The role of Information Technology in creating competitiveness

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